The Water Softener Blog

Welcome to the first article in The Investigator Series , where we approach water treatment problems like detectives. By carefully listening, gathering evidence, and investigating all possible causes, we can uncover the real issues behind smelly water, hydrogen sulfide odors, sediment, bacteria, and water problems —and then apply the right solutions that deliver long-lasting results. When solving water problems , the most important step is to “listen” carefully to the customer. Taking notes about their water quality concerns and investigating every detail will help uncover the root causes. Being a true problem solver in the water treatment business will always go further than just selling equipment as a temporary band-aid. Recently, while researching our article  "Top 5 Shower Filters with Carbon + KDF-55 (and Why They Help) " , I spoke with a product specialist from a manufacturer. What started as a simple product question turned into a conversation about his perso...

If you get your drinking water from a private well, you already know how good it feels to have your own water source. But here’s the thing — your well water doesn’t get checked, treated, or maintained by anyone but you . One of the biggest risks to your water is something you can’t even see: bacteria . Let’s talk about the types of bacteria that can show up in well water (including some you might not expect), how they get into your well (sometimes thanks to bugs, mice, and even lawn mowers!), what tests you should run, and how to get rid of bacteria — including why a whole-house UV system might be worth it. What Kind of Bacteria Are We Talking About? Even if your water looks and tastes perfectly fine, bacteria might still be lurking. Here are some of the most common types that show up in wells: Coliform bacteria — These are the standard “red flag” bacteria. They aren’t always harmful themselves, but they let you know something’s wrong — like contamination from sur...